TERMS & CONDITIONS

1. DEFINITIONS

2. GENERAL

3. DUTIES AND RESPONSIBILITIES OF THE CUSTOMER

4. DUTIES AND RESPONSIBILITIES OF EDVILLE

5. PAYMENTS / PAYMENT TERMS

6. PRICES / RATES

7. INVOICE / SECURITY

8. CREDIT CARD

9. DISPUTE / COMPETENCE / LEGISLATION

10. FORCE MAJEURE

11. DAMAGE / LIABILITY / INSURANCE

12. NO SMOKING / ANTI-DRUG POLICY

13. CANCELLATION CONDITIONS

14. CHECK-IN / CHECK-OUT

15. AGREEMENT / DISSOLUTION / COMPENSATION

16. DOUBLE BOOKINGS / INSUFFICIENT ROOMS

17. ADDITIONAL SERVICES

18. ANIMALS

19. MINORS

20. FIRE PREVENTION AND SAFETY PROCEDURES

21. PRIVACY

22. INFORMATION ABOUT GOOGLE REMARKETING TAGS

INVOICING CONDITIONS

Edville, Edville Home, and Edville Studio are commercial names of Edville Home NV, registered office Brusselsesteenweg 167, 9090 Melle, VAT BE 0442024644, hereafter referred to as “Edville”.
These general conditions apply to all services and goods provided by Edville as regards sales, rentals, and stewardship, irrespective of whether the customer is a private individual or a professional.
When confirming the contract by mail or by buying or booking through the website www.edville.be, which describes our services and goods, the customer confirms that these general conditions form an integral part of the contract to the exclusion of any conditions of the customer.
The latter expressly acknowledges having read these terms and conditions and accepting them in their entirety and without reservation. Deviation from our general terms and conditions is only possible in writing.

1. All offers are without obligation. All prices given are always based on the location, time, duration, number of persons, extras, etc. as they apply on the day of the quotation. Official price changes, as provided for by legal provisions, automatically result in corresponding changes to the prices laid down in the contract. The proportional increase may also apply to part of the order or commission.

2. All offers are valid for 7 days after the date of the offer.

3. Any person or company placing an order for the account of a third party, or invoicing a third party, vouches for this third party, in accordance with Article 1120 of the Civil Code, and will be responsible for payment.

4. All goods not paid for in full shall remain our full property, notwithstanding section 1583 of the Civil Code; any advances paid shall serve as compensation for costs and loss of profit. All services which have not been paid for in full may be discontinued unilaterally by Edville at any time.

5. All our invoices are payable in cash to the account number as stated on the invoice, unless otherwise stipulated in documents binding the parties, or if an expiry date is mentioned on the invoice.

6. The content of the services is described in the agreement and can only be deviated from by mutual agreement and in writing.

7. The services shall be provided within the period stated in the agreement. The agreement shall regulate its duration and the modalities of its termination.

8. Non-timely payment entitles us to unilaterally stop further deliveries or services in order not to allow the credit balance to increase further, and this is without any reminder on our part.

9. The services are invoiced to the customer in accordance with the agreement. Unless there is a written protest within 8 days after the date of the invoice, the invoice will be considered accepted.

10. The fees due by the customer are payable within 7 days after the invoice date.

11. Non-payment on the due date of a single invoice shall automatically make the balance due of all other invoices not yet due immediately payable.

12. In case of late payment of an invoice, the customer is obliged to pay a fixed compensation equal to 10% of the outstanding balance of the invoice, with a minimum of €100. The customer shall also owe interest of 10% per year until the date of full payment. Both the compensation and the interest shall be due by operation of law without notice of default.

13. If an invoice is not paid on time, the performance of the contract may be suspended without the customer being able to request any service until all outstanding invoices are paid. The non-payment of invoices may be a reason for the service provider to consider the agreement terminated at the expense of the customer. In such a case, the customer shall be obliged to compensate all damages suffered by the service provider and costs incurred in the performance of the agreement.

14. Complaints about delivery of goods and services or the execution of works shall be made upon delivery and confirmed by reasoned registered letter, within 5 days after the delivery or execution date. These complaints do not suspend the payment obligations.

15. In the event of any dispute, Belgian law shall be exclusively applicable, and the courts of Ghent, and where appropriate the Justice of the Peace of Ghent, shall be exclusively competent.

16. Upon entering the accommodation, the guest agrees to the house rules and the general conditions of Edville, which can be found on https://edville.be/terms-and-conditions/. In case of misbehavior by the guest, Edville reserves the right to terminate the agreement unilaterally, without the guest being able to claim any compensation for this. Edville reserves the right to claim damages as stipulated in the house rules and the general conditions of the accommodation where the guest is staying, which cannot be disputed.

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